Shipping Policy

Most orders ship for $12.00. Posted shipping charges are calculated at the time of shipping and apply to the Continental US only. For orders shipping outside the US, you pay the carrier’s full cost. We will call you for approval prior to charging your credit card.

Because of the size and weight of large jet pumps & motors, the shipping rate is $40. For other large items, (Lower Control Packs, Heaters or Ultra-Pure Plus Assemblies), the shipping rate is $19. If the parts you request are in stock, we aim to ship all orders received by 12 PM by 4 PM the same business day. (Weekends excepted and Holiday’s).

Customers are expected to inspect their package and product after delivery. Damage claims or claims for missing parts are accepted for 14 days after delivery. If Easy Spa Parts agrees to replace a missing or damaged in shipping item after this inspection period has lapsed, customer will be responsible for shipping both ways.