Reviews and Ratings

You guys are truly great to work with. For as long as I own my Dimension One Spa I will turn to you for all of my parts needs. You”ve created a customer for life!  

– Dennis S.

I feel like you are my personal hot tub repairman. You have probably saved me hundreds of $$$. Sending two parts to try and “just send the one back that doesn’t fix the problem”, and “call me when you get the part, I’ll tell you what to do” is unheard of in today’s world!!!

– Carole M.

Your service has been heaven sent, especially when I had trouble and you stood by me and held my hand. Since I”m in the Northeast, our winters are snowy and cold, but Easy Spa Parts has kept me in hot water! I can”t recommend you folks strongly enough.

– Steve H.

Thank you very much for your help!!! You folks are amazing.

– Jeff G.

Thanks for walking us through finding the flo1 problem. Better service than we have ever gotten from spa service guys.

– Susie B.

Thank you so much for your wonderful customer service. We received the new heater in record time, installed it into our old spa. Everything works beautifully now.

– April F.

Thanks again for always being there for us. You are a Guardian Angel who always stands by us.

– Terri B.

All I can say is “you are the man”, and you know your business very well.

– Jerrold P.

Thanks so much! You guys are great! Best customer service I have ever experienced… seriously.

– Rita C.

It”s really unusual to find such knowledgeable and patient people on the other end of the phone when you have a consumer question or issue.

– Kathy M.

I REALLY appreciate your patience in resolving my problems. Your customer service is truly exceptional.

– Fred B.

Cover received. No damage, Fits perfectly!

– Bill S.

I called Easy Spa Parts and the lady that took my call (this was approx. 3:45 in the afternoon) knew exactly what part I needed and assured me that I would get it the next day. Sure enough, the mailman delivered the part on Saturday and my wife and I were able to enjoy a nice spa on Easter Sunday.

– Russell O.

Spa is working great, just wanted to thank you for all your help. It”s nice to know there are still people willing to help, and not just want your money.

– Roy M.

Your speedy response was very much appreciated and the service was unreal & amazingly outstanding!!!!! Fast, Thorough and Genuine!!!!! Just wonderful. Why can’t more businesses be like you?

– James H.

It has been a long time since I have seen anyone do anything like you have done. It is appreciated. Problems occur in all business and we certainly have had them here. Money aside, it is good to see you have integrity.

– Rich S.